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How to Create Great API Documentation: A Practical Guide Technical Writers
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Good API documentation is one of the most valuable assets a software company can have. It reduces support requests, improves developer adoption, and builds trust in your product. Whether you […]
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Building a Modern Documentation Environment: Processes That Actually Improve How Teams Work
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Modern documentation teams do more than write. They design information systems that connect engineering, support, and end users. But as products grow more complex and teams scale, documentation often falls […]
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How to Modernize Your Documentation Infrastructure
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Every documentation team wants to do more than publish. They want to communicate clearly, scale their output, and keep their content accurate through every release. That’s where I come in. […]
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Migrating from XML-Based Documentation to a Git-Based Environment
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For years, XML-based authoring (DITA, DocBook, custom schemas) was the backbone of enterprise documentation. It gave us structure, reuse, and precision — but also friction.Now, with software teams moving faster, […]
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Using Git as CMS for Technical Documentation
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Linux has surpassed both Windows and mac to become the most popular operating system in the world. You can’t deny the reach and usefulness of open source software. “Talk is […]
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Case Studies: Transforming Legacy Help Systems into an XML-Based Documentation Framework at Symantec
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Executive Summary Symantec’s documentation teams maintained multiple enterprise software products, each with its own help system built from static CHM (Compiled HTML Help) and PDF deliverables. These formats were difficult […]
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My Journey from Editing to Technical Writing
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I began my career as a copy editor, which gave me a strong foundation in clarity, precision, and structure—skills that are essential to any successful documentation strategy. As a copy […]
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Welcome to My Profile Page!
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Welcome to ashokchandru.com. Hi, I’m a technical writer and documentation architect who enjoys turning complex knowledge base into clear, usable information. I’ve worked across software domains—from enterprise products to developer […]